Showing posts with label errors. Show all posts
Showing posts with label errors. Show all posts

2016-04-21

A compendium of bad error messages

The subject of computer error messages is something that is guaranteed to get me riled. Errors are a sad fact of life in computing and something no one really wants to happen, but so many IT companies really don't help themselves with their unhelpful and often flippant attitudes towards them. It shouldn't be difficult to write a clear, concise description in language the average user can understand of what went wrong, what caused it and how to solve it, yet even in the short time I have worked in IT I have seen so many error messages that are quite frankly terrible and unfit for purpose and become utterly exasperated by them.

They range from the indecipherably technical to the overly 'friendly' and vague, via total gibberish, patronising nonsense, inappropriate frivolity and instructions that are quite simply impossible to follow, but all have one thing in common: they have singularly failed in their sole duty of helping the unfortunate user to understand and recover from the error. Here, in no particular order, is my own personal compendium of the worst error messages I've ever had the misfortune to encounter. You may find some of them hard to believe, such is the scale of their sheer awfulness, but I can assure you every one is genuine and has been seen on a real live computer system in the 21st century.

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