A bad combination?
I have previously discussed my feelings towards the Equality Act as it applies to buses on this blog, and a recent development has reinforced my concerns about the appropriateness of the rules when it comes to achieving proper and justified equality. It relates to the shared bay on modern low-floor buses that can be used both by wheelchair users and those with babies in pushchairs and reached all the way to the Supreme Court. While not making it a legal requirement to give wheelchair users priority use of this bay, the court's guidance strongly implies they have a greater right to it than any other group by indicating that bus drivers must do more to persuade other users to vacate it than simply asking them, for instance by rephrasing their request as a mandatory requirement or refusing to drive on until they have complied.
As long as this remains a shared space that multiple groups have equal entitlement in law to use I can see no possible way to resolve a dispute such as this in a fair manner that doesn't discriminate against either party, so true equality cannot therefore be achieved and the result of this case seems inappropriate and poorly thought out with insufficient clarity and not enough legal substance. While bus operators claim to welcome the new guidance, in reality they have no choice as any public criticism of it would itself cause them to be labelled as prejudiced against the disabled, but as an observer outside the industry I have a number of serious misgivings: it sets a dangerous precedent that implies the disabled are entitled to greater rights than others and is likely to have far-reaching consequences to wider society, not just within the bus industry.